



How do I place my order?
You can buy online 24 hours 7 days a week, just adding what you want to the "shopping cart" and then pay using the electronic payment method you want.
How can I pay?
You can choose between four electronic payment methods (Verified by Visa, Mastercard SecureCode, PayPal and SafetyPay). You only have to choose one and follow the instructions. Very easy and secure.
What can I do if my payment was declined?
The main reason is that you may have put the wrong data, if the problem continues please contact your bank or card provider.
How much does the delivery cost?
Our delivery service is totally free for all of our products.
How much does the product take to be delivered?
You will have your product in less than 24 hour. If you are a premium user, you can have your product in 12 hours or less.
What happens if I receive a faulty or incorrect product?
If you receive a defective product or a wrong item, you must contact us immediately.
In the event that the client detects a problem at the time of delivery of your order (defective product, damaged packaging, missing or damaged products) must contact us within the first 48 hours after receiving the product. If not reported, no claims will be accepted.
Do the prices include GST (IGV)?
Yes, all the prices shown include GST (IGV).
What kind of warranty do you give me to pay with my debit or credit card?
With the four payment methods we provide, we never get your credit card or private information, such as numbers or code, so feel free to buy because the security is totally guaranteed.